Save time by learning how to use Microsoft Excel more efficiently and effectively. Starting with how to build and use a spreadsheet this program provides you a hands on journey through many of the Excel tools and features. Templates, formulas, formatting, customizing, copying and pasting, charts and graphs, and keyboard shortcuts will help you spend […]

If you have been wanting to know how to create and manage your own company’s website, Website Design (Level I) has your answers. You’ll begin by exploring various website creation options and costs; and proceed step-by-step so that you will know how to go from idea to website launch. (Please note that this program does […]

This program is designed to provide you with a general overview and understanding of the role of HR in your company – whether you have one or 50 employees. In addition to laying the foundation for a practical HR system, the program will provide you with knowledge, tools and templates for recruiting, retaining and engaging […]

A strong desire to develop communication skills is essential for leaders. Communication Skills for Leaders Level 1 provides a comprehensive look into how to apply best practices in workplace communication, allowing leaders to truly engage with their team. This program helps leaders develop the ability to recognize the non-verbal cues that accompany verbal communication, actively […]

Developed for small to medium-sized businesses Business Skills provides you with an overview and understanding of how to grow a strong and profitable business. In this program you will learn how to prime your business, strategically position your company, develop a strategy that focuses on optimizing profit through pricing, create a marketing strategy, and assess […]

Computerized Accounting (Level I) will show you how to take a manual accounting system and computerize it using Quickbooks accounting software. Starting with the basics of setting up a company, you will learn how to create each main module (accounts receivable, accounts payable, and payroll) as well completing monthly bank reconciliations and year-end procedures. A […]

Social Media for Business (Level II) picks up from where level I left off. Starting with a review of your current social media strategy, you will set new benchmarks and devise strategies for driving traffic to your website and social media platforms. In addition, you will learn how to use live streaming to create better […]

This program creates the opportunity for you to provide the best experience possible for your customers. Starting with the RATER model, you will explore key elements of customer service standards, gain clarity on your customers’ expectations, study the seven types of challenging customers, and learn how to navigate difficult customer situations. You’ll also know how […]

Focused on strategic decision making Content Marketing is for business owners who have a clear understanding of their ideal customer(s), where they are/want to be positioned in the marketplace, and are committed to growing their online presence. In this program you will identify the current social media platforms best suited to your business, develop appropriate […]

This program is designed to provide you with a general overview and understanding of the role of HR in your company – whether you have one or 50 employees. In addition to laying the foundation for a practical HR system, the program will provide you with knowledge, tools and templates for recruiting, retaining and engaging […]

The fundamental program in the finance stream of Workplace Education Financial Fundamentals (Level I) is a must have for every business owner. Starting with key accounting terminology this program takes you step-by-step through the basics of the your business finances. By the end of the program you will understand bookkeeping basics, be able to read, […]

The intention of this program is to provide you with a general overview and understanding of the role of performance management as an integral function of HR in your company – whether you have one or 50 employees. In addition to laying the foundation for a performance management system, the program will provide knowledge, tools […]